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First Contact Physio

Did You Know...?

For Musculoskeletal (MSK) issues such as muscle, joint, tendon, ligament, or back pain, you don’t always need to see a GP first.

You can be seen by a specialist Physiotherapist — an expert in bones, joints, and muscles — who can:

• Diagnose your condition
• Provide treatment and self-care advice
• Prescribe pain relief
• Arrange further referrals if needed

Who is this service for?

Patients aged 16 or over who have:

• A new MSK condition or flare-up of an existing one (within the last 3 months)
• New soft tissue injuries (muscle, tendon, or ligament sprains/strains)
• New joint pain or injury
• Spinal pain (neck or back)
• An acute flare-up of chronic problems such as osteoarthritis
• Minor trauma, e.g. a sports injury

How does it work?

Your first appointment will be a telephone consultation with a Physiotherapist, usually within 1–2 days.

📞 To access this service, simply contact the surgery and speak to our reception team.

❗ Important Note:

If you choose to see a GP first and they refer you to physiotherapy, your wait time may be much longer. This is because it will not be classed as First Contact Physiotherapy, which offers faster access.

Take control of your MSK health — contact us today and be seen sooner!

Published on 27th Apr 2026