Repeat Prescriptions

Two working days’ notice is required for staff to order and assemble your medication.  However, if you have run out of medication and have been told that you should not stop your medication without consulting a doctor, a prescription may be issued urgently

1. Repeat Medication can be ordered in the following ways:
2. Online via the link at the top of this page – see receptionist for details)
3. In Person
4. Post

Please Note – Our Practice policy stipulates that we will only provide one monthly prescriptions to all of our patients. Our apologies for any inconvenience this may cause.

Dispensing

The Haven Surgery is a dispensing practice.  Patients who live in the village and surrounding district are able to obtain medication that is prescribed by the doctors at the Surgery.

In the interest of your safety, two dispensers check all medication.  We also request that children are not sent to the surgery to collect medication.  If you require them to do so you must either phone the surgery on the day they will be collecting them or give them a dated, signed letter authorising us to give the child the medications.  If your authorisation is not given, the dispensers may not dispense the medication to children.

Patients living outside the dispensing area must have their prescriptions dispensed at a local Pharmacy.  Prescriptions are sent electronically to your chosen pharmacy.  One day’s notice is required to order your signed prescription.  

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Medical Exemption Certificates

A medical exemption certificate entitles you to a free NHS prescription. Certain conditions are covered under the medical exemption certificate.  Please check the NHS website for these conditions or contact the surgery.

Check your medical exemption is valid as you could incur a fine from if your certificate is not in date. Check if you have an exemption from paying NHS costs - NHSBSA